How to Customise Emails When Releasing Incentives

When releasing incentives to participants, you can customise the email they will receive. Here’s how to do it:

1. Go to the participant tab in your project.
2. Select the participant.
3. Allocate the incentive.
4. Click to release the incentive.

In Step 7, you will be asked:
“Do you want to customise the email that we’ll send to the participant, informing them of their incentive?”

• If you select No, the participant will receive the default Ayda email, which includes basic information about their incentive.
• If you select Yes, you will be directed to the email builder, where you can:
  • Personalise the message using merge fields.
  • Insert images like your logo or other visuals.
  • Edit the text to match your style and tone.

This option allows you to create a more personalised experience for your participants.

If you need any help or have questions, feel free to reach out to support@helloayda.com.